Terms of service
Welcome to our store.
By accessing this website and purchasing from us, you agree to the following Terms of Service. These terms are intended to create a fair and transparent experience for both our customers and our business.
General Information
This website is operated as an online store offering handcrafted artistic replicas, decor pieces, and custom-made creations.
We reserve the right to update, modify, or change these terms at any time without prior notice.
Products & Handmade Nature
Many of our products are handmade, artistic, or made-to-order items.
Because of this:
- slight variations in color, texture, shape, or finish may occur
- each piece may have unique characteristics
- product photos may appear slightly different depending on screen settings and lighting
These natural variations are considered part of the artistic nature of the work.
Pricing & Payments
All prices are listed in the applicable store currency.
We reserve the right to change prices, discontinue products, or limit quantities at any time.
Payments are processed securely through trusted payment providers.
Orders
After placing an order, customers will receive an order confirmation email.
We reserve the right to refuse, cancel, or limit orders if necessary, including cases involving:
- suspected fraud
- inaccurate information
- unavailable inventory
- technical errors
Shipping & Delivery
Estimated delivery times are provided for convenience only and are not guaranteed.
We are not responsible for delays caused by:
- customs inspections
- postal carriers
- weather conditions
- international transportation disruptions
Customers are responsible for any import duties or customs fees required by their country.
Custom & Personalized Orders
Custom-made and commissioned items require production time and may involve direct communication regarding details and approval.
Once production has started, custom orders may not be eligible for cancellation or refund.
Intellectual Property
All website content including:
- photographs
- branding
- product designs
- text
- graphics
remains the intellectual property of our store and may not be copied, reproduced, or used without permission.
Limitation of Liability
We strive to provide accurate information and high-quality products, but we do not guarantee that the website will always operate without interruptions or errors.
Our liability is limited to the amount paid for the purchased product.
Contact
If you have any questions regarding these Terms of Service, please contact us anytime.