Shipping & Delivery

Shipping & Delivery

We ship taxidermy and handmade replica mounts to customers in the United States and worldwide.

Order Processing

Most in-stock orders are prepared for shipment within 1–5 business days after payment has been confirmed.

Large, fragile or custom-made items may require additional preparation time. If extra time is needed, we will contact you before shipment.

Professional Packaging

Every item is carefully packed to protect it during transportation.

Depending on the size and type of the piece, we may use reinforced boxes, protective padding, wooden supports or custom-built crates.

Tracking Information

Once your order has been shipped, tracking information will be sent to the email address provided during checkout.

Tracking updates may take some time to appear after the carrier receives the parcel.

Delivery Times

Estimated delivery times depend on the destination, shipping service, customs processing and the size of the shipment.

Domestic and international delivery estimates shown during checkout are approximate and are not guaranteed.

Customs, Duties and Import Requirements

International customers are responsible for checking the import requirements that apply in their country before placing an order.

Customs duties, import taxes, inspection fees and other charges imposed by the destination country are the responsibility of the buyer unless stated otherwise.

Customs delays are outside our control.

Wildlife and Taxidermy Regulations

Some genuine taxidermy specimens may be subject to wildlife, import, export or documentation requirements.

Availability for international shipment may depend on the species and destination country.

Please contact us before ordering if you are uncertain whether a particular specimen can legally be imported into your country.

Shipping Damage

Please inspect your order immediately after delivery.

If an item arrives damaged, contact us as soon as possible and include:

• Your order number
• Clear photographs of the packaging
• Clear photographs of the damaged item
• A description of the damage

Please keep all original packaging until the matter has been reviewed.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate delivery address.

Additional shipping charges caused by an incorrect address, refused delivery or an uncollected parcel may be charged to the customer.

Questions About Shipping

For questions about shipping costs, delivery options or international availability, please contact us before placing your order.